IElectronics is proud to be an Australian based wholesaler/ retailer. We offer a range of white goods, home & kitchen appliances, home entertainment, Tv's, mobile phone, cordless phones and accessories, all at a discounted price.  

Customer satisfaction is important to us, so if you have any questions or feedback, we would love to hear from you! 
 
We are located at Shop RU3 Bayview Centre, Northcliffe Drive, Warrawong, NSW (Entry via Bunnings carpark). Customers are welcome to visit us in store. 

IElectronicsonline offer a 30 day money back guarantee so you can buy with confidence. If you are not completely satisfied with your purchase, you can send it back for a refund of the purchase amount, excluding postage fees. 
 
Please contact us prior to leaving any negative feedback, opening Paypal disputes or Return requests. We will endeavour to resolve the issue with you without escalating the matter. 
 
If you have any issues with your purchase including warranty claims for faulty products, please email us directly and we will do our best to rectify the issue. 
 
All returned items come with 5-10 working day turn around. 
 
It is the buyer's responsibility to return any items for replacement/ refund at their own expense. 
 
IElectronicsonline has the right to refuse refunds or replacements for items returned back in unsellable condition. Items must be returned in original condition including its original packaging. 
 
Please Note: When returning an item back to us, customers must write their full name on the box/ satchel. This will make it easier to identify you so we can process the refund or replacement faster. 

Postage & Handling: 
 
Items are sent out via Australia Post registered mail with a Tracking number. 
 
Customers will receive an email notifying them that the item has been posted. 
 
Australia Post will send an email to customers with the Tracking number. 
 
Larger or Heavier items that cannot be sent via Australia Post will be sent via a courier upon customer approval or customers can arrange to pick up in store. 

Larger or Heavier items over 10kg sent to NT, WA AND TAS will be charged an extra postage fee depending on the weight of the item. We will inform the customer prior to posting. 
 
If you have any questions or problems do arise please contact us through our email. 

IElectronics online will not be held directly liable for any damage or theft during the delivery process. 
 
Pick Up Conditions: 
 
Pick up is available in store in Warrawong, NSW and must be arranged with us first. Please make contact via email to arrange this. 

Please bring a printed copy of your invoice when picking up. 

 Cash, Paypal, Credit Card or Bank Payments will be accepted for Pick-up in store. 
 
Pick up times are Monday-Saturday 10am-4.30pm (excluding Public holidays). Sunday pick up time available upon request. You will need to contact us first to arrange a time.  

We accept PayPal and Direct Bank Deposit. 

Please put your Full name as reference when making a Direct Bank Deposit. (This is so we can identify who the payment is from quicker).